Our Guarantee
All
sealed units, panels and profiles supplied by the company (Just Doors UK) carry a
comprehensive guarantee for a period of 10 years from the date of delivery
provided that the goods have been paid for as per the contract.
In the unlikely event that a
problem develops during the 10 year period, Just Doors UK will simply
replace the faulty item. We will do our best to match any previous items
supplied, but due to availability of materials this may not be possible.
The
Company shall replace any item free of charge proven to be faulty. The
Company will NOT pay the cost of any additional work or labour required to
install replacement items. The Company cannot be held responsible for
normal ‘Wear and Tear’ or accidental damage, misuse or failure by the
customer to comply with routine maintenance.
The
performance and quality of all profiles, sealed glass units and gaskets
are guaranteed for 10 years and hardware and locks 1 year from date of
delivery allowing for fair wear and tear. We guarantee that the
colour for a woodgrain finish will not fade for 10 years as long as you
regularly wash the product with warm soapy water. Do not try to
clean the products with solutions containing bleach or abrasive cleaners.
We do not guarantee the finish of handles or letterboxes after 1 year.
Examples
of fair wear and tear may include:
-
scratched handles on doors;
-
pitted, marked or broken letterboxes, handles or knockers or other door
furniture;
-
scratched or broken glass units after delivery;
-
snapped keys in locks
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