We guarantee that all our products will keep their shape, strength, colour and resistance from salty atmospheres in costal areas (as long as you regularly wash them with warm soapy water).  This guarantee will last for 10 years from the installation.

We guarantee that all doors will not split, rot or warp, and the finish will not peel or crack for 10 years from the installation.  We guarantee the colour of your door as long as you regularly was the product the warm soapy water.  Do not try to clean the products with solutions containing bleach or abrasive cleaners.

The performance and quality of all sealed glass units, gaskets and hardware are guaranteed for 10 years from the installation allowing for fair wear and tear.  We guarantee that the colour for woodgrain finish will not fade for 10 years from the installation as long as you regularly wash the product with warm soapy water.  Do not try to clean the products with solutions containing bleach or abrasive cleaners.  We do not guarantee the finish of brass fittings or letterboxes.

We guarantee the performance and quality of all pet flaps for 1 year from the date we install them (allowing for fair wear and tear).

Examples of fair wear and tear may include

- scratched handles on doors;

- pitted, marked or broken letterboxes, handles or knockers or other door furniture;

- scratched or broken glass units after 30 days of the product being correctly installed; and

- snapped keys in locks